Is Plumberscrib.com owned by Lake County Pipe & Supply Co. ?
PlumbersCrib.com, TanklessOnline.com, TheSteamStore.com, and TanklessKing.com are all part of Lake County Pipe & Supply Co. Each one focuses on a specific product category, but all offer the same reliable service and support.
What types of products do you sell?
- PlumbersCrib.com – Professional plumbing tools, fittings, and supplies
- TanklessOnline.com – Tankless water heaters and parts
- TheSteamStore.com – Steam showers, generators, and accessories
- TanklessKing.com – Tankless water heater systems and upgrades
Can I get help choosing the right product?
Yes! Call our team for product guidance, installation tips, or tech support:
- PlumbersCrib.com: 847-623-0114
- TanklessOnline.com: 847-662-2628
- TheSteamStore.com: 855-407-8326
- TanklessKing.com: 888-758-6270
What is your return policy?
PlumbersCrib.com accepts returns within 15 days of receipt. Items must be unused and in original packaging. To begin a return, email Cindy at cindy@lakecountypipe.com for an RMA.
For our other sites, please call the appropriate number listed above to confirm return eligibility.
Where do you ship?
We ship across the U.S. Most orders ship quickly depending on availability. For rush orders, give us a call.
Is my information safe when ordering online?
Yes — all of our sites use secure encryption and trusted payment processors to keep your info safe.
How do I determine the right size tankless water heater?
It depends on your home’s size, number of bathrooms, and water demand. Call us and we’ll help you find the best fit.
Are tankless water heaters compatible with hard water?
Yes, but hard water may cause mineral buildup. We recommend using a water softener or anti-scale device for long-term performance.
Do tankless heaters give instant hot water?
Not quite. There’s still a slight delay while hot water travels through your pipes. If you want instant hot water, ask us about recirculation options.
What maintenance do steam shower systems need?
Routine cleaning and descaling will keep your system running smoothly. Always follow the manufacturer’s care instructions.
Can I install these products myself?
Some simpler products may be DIY-friendly, but most installations should be handled by a professional to meet code and ensure proper operation.
Can I order something not listed on the site?
Yes! Contact us and we’ll do our best to source it for you.
Do you offer expedited shipping?
Yes — expedited shipping is available by request. Call to arrange a faster delivery option.
How do I track my order?
Once your order ships, you'll receive a tracking number via email.
What payment methods do you accept?
We accept PayPal, Apple Pay, Venmo, and all major credit cards. These options make checkout fast, secure, and flexible.
Do you ship internationally?
At this time, we only ship within the U.S.
What warranties do your products carry?
Warranties vary by brand. Refer to the product listing or contact us and we’ll help you verify coverage.
How do I register my product for warranty?
Check the manufacturer’s website or product manual for registration instructions.
Do you offer installation services?
We don’t install directly, but we may be able to refer a qualified professional in your area.
How do I get technical support?
Call our customer service team or visit the manufacturer’s support page — we’re happy to point you in the right direction.
Do you carry replacement parts?
Yes! Just let us know what you need, and we’ll find the right part for you.
Do you offer will call or in-store pickup?
Yes! We offer Will Call pickup by appointment only
10795 72nd Ave, STE 200
Pleasant Prairie, WI 53158
Will Call & Warehouse Hours:
Monday–Thursday: 7:00 AM – 4:00 PM
Or by appointment
Enjoy our low Wisconsin tax rate and pick up your order directly from our warehouse!
We proudly deliver to Southern Wisconsin and Northern Illinois, Monday through Friday.
To schedule a pickup or check availability, contact us:
Phone: (847) 662-2626
Email: Ben@LakeCountyPipe.com or Steve@LakeCountyPipe.com